Our “Partners” are the clients who use our services; we work closely with them to achieve their objectives. At Chamroeun, we are committed to providing the most convenient and accessible services to our partners. Our guiding principle is to be a social microfinance institution working to ensure that both Chamroeun and its partners are successful together. We not only provide our partners with financial services, but also non-financial services benefitting both the partners and their family members. 84% of our partners are female.
Who Chamroeun works with
Our target partners are low-income entrepreneurial individuals and families, located in urban, sub-urban, and rural areas. We focus on providing a range of services that meet their business development needs, in support to all types of businesses including trade, agriculture, services, etc.
Chamroeun'S Principles All of our work is underpinned by the following principles:
- We believe in a sense of partnership which ensures that both Chamroeun and its partners prosper together, sustainably.
- Our partners’ challenges are our challenges and we face these challenges together.
Our Partners’ Voice
We appreciate the positive feedback we receive from our partners who have experienced Chamroeun’s services and products. At Chamroeun, partners are encouraged to raise their questions or concerns about our products and services. We undertake customer satisfaction surveys regularly, and use the results from these to enhance our service quality and to tailor our product offering.